Business Rates FAQ

RateRight is a free screening tool for UK commercial and other non-domestic properties. It helps occupiers check rateable value, estimated business rates, and appeal signals using available VOA and comparable-property data.

No. RateRight is for business rates on non-domestic property such as shops, offices, warehouses, pubs, salons, restaurants, and similar premises. Private homes usually pay council tax instead.

A rateable value is the Valuation Office Agency's assessment of a non-domestic property's annual rental value at a valuation date. Billing authorities use it with the business rates multiplier and relief rules to calculate bills.

Warning signs include a rateable value that is high compared with similar premises, incorrect floor area, an outdated property description, major local market change, or a property use that differs from the rating record.

If the 2026 rating list applies to your property and you believe the assessment is wrong, you may be able to use the Check, Challenge and Appeal process. RateRight provides an indicative screening result only, not professional rating advice.

No. RateRight currently provides a free diagnostic and plain-English screening report. Users should verify records with the VOA or a qualified rating professional before making formal submissions.

RateRight uses available VOA non-domestic rating records and related comparison data where configured. Users should still verify the official rating record before acting on a result.

Use the result as a triage step. Confirm the official VOA record, check facts such as floor area and description, gather evidence, and then decide whether a formal Check is worth pursuing.